We make every effort to provide you with quality goods and a quality service, however if you are not happy with your product for any reason, you can return it to us for a refund, following the steps outlined below.

You must let us know you wish to return any items within 7 days of receiving them.

You need to get in touch with us to receive a returns number, we cannot process any refunds without this number.

As we are an internet only company please contact us via e-mail. This will guarantee we wil recieve your message!!

If we do not reply within 48hrs please call our phone line.

The returns number must be clearly marked on the outside of the package. No return will be accepted without the number visible. We cannot accept any returned items without prior notification. The items must be returned to us within 7 days of receiving the returns number.

All items must be returned as you received them from us with all tags and packaging intact.

If you return an item to us to exchange you must cover the cost of delivery back to us but there is no further charge for the replacement delivery. If you are sending items back for a refund then you must cover the cost of postage. In both cases replacement goods or refunds will only be processed if the above steps have been followed.

All returns are the responsibility of the customer so we recommend you use a secure delivery method which requires a signature on delivery.

If you have received an item which is faulty or sent by us incorrectly, we will cover the cost of all postage.