Customer Comments

At SurfSkateonline.com we aim to provide great customer service with an easy hassle free shopping experience.

We feel we are achieving this but in order to make our service even better we need to hear feedback and comments from you.
Plus it's always nice to hear that we have helped someone who has had a bad day or has ordered the wrong size.

Please e-mail your comments and suggestions to:

E-mail:

 

Phone:

 

Mon to Fri 9am - 5pm (+44) 0871 434 5200



Below are a selection of the e-mails we have received and comments from our valued customers.

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Thank you for the Reefer flipflops delivered to my daughter today.
What excellent service!
She was distressed on Wed pm because her new baby was unwell and one of her dogs had eaten her favourtite Reefers. I placed my order very late on Wednesday afternoon and she received her new flipflops before 9.00 this morning.
Thank you again.
Angela Price
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Hi guys just wanted to say thanks for your excellent next day service ref my order for billabong shorts.
From steve Barrow
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Just thought I'd say thank you!
I received my reefs today and they're great!
Thanks for everything,

Belinda
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Thanks Heidi
I feel a little bad as you have been such good people.
My best wishes, Michael
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Hi Heidi,
We received the trainers today. All is well! They fit!
Thank you so much for all of your help with this, it was much appreciated.
Thanks and hope to deal with you again.

Paul
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Hi Heidi
Royal mail came through in the end, signed for them this morning !
Great service from them!
Thanks very much, pleased with my boardies !
Cheers,
Mark
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Cheers for that. Thanks for letting me know about them. You'll definately
be recommended to my mates.

Thanks.
Joe
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Thanks so much Heidi…
Ill sort it later, look forward to receiving the trainers.

Thanks
Danny
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dear Heidi
Many thanks, thats great. Thank you for all your help

Very best wishes
Peter
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Heidi,

Thanks for the reply, I appreciate it. F you could refund the card for now I
will drop the belt in the post tomorrow morning.
Thanks for your support, we will be ordering from you again!!

Regards
Justin  - EMEA Business Continuity Services
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Thanks for you time dude!!
Tom.
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Hi Heidi
Thanks for replacing the jeans so promptly, ( the ones your hubbie dropped off in Redruth on Wednesday) they fit perfectly.
Happy and prosperous New Year to you
Regards
Melanie Brown